Terms & Conditions

These Terms & Conditions apply to all students enrolled at Collective Performing Arts. By enrolling your child, you agree to the following:

1.  Enrolment & Term Dates

  • Enrolment at Collective is continuous; once a student is enrolled, their place automatically carries over into each new term.
  • Families are responsible for fees each term unless the required notice (see Section 3) is given.
  • Classes run across three terms per year: Spring, Summer, and Autumn (10 weeks each).
  • Students must be registered via our Class for Kids platform. Invoices are issued automatically for each term.
  • Class timetables may be subject to change; reasonable notice will be given.

2. Fees & Payments

  • Fees are charged per term and are payable:
  • In full before the start of term,
  • Half-termly (two instalments, due the first week of each half term), or
  • Monthly (due on the 1st of each month).
  • The first instalment/term fee must be paid before the first Saturday of term to secure a place.
  • A late payment fee will be applied if payments are not received on time: £10 for the first week overdue, plus £5 for each additional week late.
  • If you are unable to make a payment, please contact us immediately to discuss options.
  • Fees are reviewed annually and may be subject to change. Parents/guardians will be notified of any changes before the start of the term.
  • Fees are non-refundable once the term has started.
  • Missed classes (including due to illness, holidays, or other commitments) cannot be refunded or credited.
  • If a class is cancelled by Collective, a replacement class or refund will be offered.

3. Notice & Cancellations

  • Withdrawal or Changes: If a student wishes to leave Collective or change/drop any classes, written notice must be given by the end of the preceding half term.
  • · Example: To withdraw a student for the Autumn term (September-December), written notice must be received no later than May half term.
  • Notice given during school holidays will not be accepted for the upcoming term.
  •  Enrolment is ongoing, and students will automatically be re-enrolled each term unless the required written notice is received by the deadline above.
  • Failure to provide the required notice will incur a charge of half a term’s fees for each class the student is enrolled in.
  • If a student withdraws partway through a term, fees for the remainder of that term remain payable in full.
  • Collective reserves the right to refuse or cancel enrolment due to non-payment, repeated absence, or disruptive behaviour.

4. Health, Safety & Liability

  • Parents/guardians must disclose any relevant medical conditions, allergies, or additional needs before enrolment.
  • Students take part in classes at their own risk. While all reasonable care is taken, Collective cannot accept liability for injuries sustained during classes, rehearsals, or performances.
  • In the event of illness or injury during class, first aid will be administered where necessary and parents/guardians will be contacted immediately. If urgent, emergency services may be called.
  • Appropriate dance attire and footwear must be worn to reduce risk of injury.
  • Parents/guardians are responsible for the safe arrival and collection of their children.
  • Children under 6 must be accompanied by a parent/guardian for drop-off and pick-up.

5. Safeguarding & Child Protection

  • Collective is committed to providing a safe and inclusive environment for all students.
  • All staff follow safeguarding procedures in line with local and national guidance.
  • Any safeguarding concerns will be dealt with in accordance with statutory requirements and referred to the appropriate authorities where necessary.

6. Uniform & Attendance

  • Pupils are expected to attend regularly and arrive promptly.
  • Correct uniform and footwear must be worn for all classes (uniform details are provided separately).
  • Hair should be tied back neatly for safety.

7. Examinations, Shows & Performances

  • Where students are entered for examinations, additional fees apply (exam entry and extra coaching).
  • For performances or shows, parents are required to pay costume costs.
  • Attendance at extra rehearsals for shows/exams is compulsory to ensure fairness and quality of performance

8. Photography & Media

  • Collective may take photos and videos of classes, rehearsals, and performances for promotional purposes (e.g., website, social media, brochures).
  • Parents/guardians will be asked for consent at enrolment. If you do not wish your child to be included, please inform the school in writing.

9. Data Protection

  • Personal data collected by Collective is stored securely and used only for the administration of classes and communication with parents/guardians.
  • Data is handled in accordance with the General Data Protection Regulation (GDPR).
  • We will never share personal information with third parties without consent, unless required by law.

10. Weather & Unforeseen Circumstances

  • In the event of extreme weather, teacher illness, or circumstances beyond our control, Collective will make every effort to reschedule missed classes.
  • Refunds may not always be possible in such situations.

11. Complaints

  • Collective is committed to resolving issues fairly and professionally.
  • If you have a concern, please raise it directly with the teacher in the first instance.
  • If the matter cannot be resolved, a formal complaint should be submitted in writing to the school director.
  • All complaints will be handled confidentially and in line with safeguarding and data protection requirements.

12. Code of Conduct

  • Respectful behaviour is expected at all times towards teachers, fellow students, and parents.
  • Bullying, disruptive behaviour, or damage to property will not be tolerated.

13. Communication

  • Important updates will be shared via email, text, or notice boards. Parents/guardians are responsible for checking communications.
  • Please notify us promptly of any changes to contact or medical details.